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Whelp is revolutionizing the customer service industry by utilizing AI-powered omnichannel automation to serve SMEs with a wide range of features. By utilizing Whelp, businesses can offer their customers 24/7 customer service without any human interaction. This powerful tool integrates ChatGPT, Google AI and Amazon Lex in order to provide even better results.

This advanced technology allows businesses to streamline their customer service operations, improve efficiency, and increase customer satisfaction. Whelp offers automated customer service solutions that are tailored to the needs of each individual business. This includes automated response systems, personalized messages, and the ability to track customer interactions. Additionally, Whelp's AI-driven insights help businesses gain valuable customer feedback and insights into their customer service processes.

With Whelp, businesses can take their customer service operations to the next level. The integration of ChatGPT, Google AI and Amazon Lex ensures that businesses are able to provide their customers with the best possible customer service experience. Whelp offers a comprehensive solution for businesses of all sizes to easily and effectively manage their customer service operations.

Pricing and Features of Whelp

Plan Cost Features
Basic Free - Get started
- Live Chat widget for website
- Unified inbox
- CRM
Standard $29/user/month - Try for free
- Channels: LiveChat, Facebook Messenger, Telegram, Instagram, Email
- Unlimited MAC
- Customer Data Reporting
- Flow Base ChatBot
- Reporting and analytics - PREBUILT
- Onboarding and adoption guidance
Premium $199/user/month (20% savings with annual billing) - Try for free
- Channels: LiveChat, Messenger, Telegram, Instagram, WhatsApp (include 1 number), Twitter, SalesForce, Twilio, Viber, Amazon Connect, Email
- Unlimited MAC
- Customer Data Reporting
- Flow + AI Base ChatBot
- Reporting and analytics - PREBUILT & ADVANCED
- Onboarding and adoption guidance
- Broadcast (Mass Messaging on WhatsApp* / SMS / Telegram / Email)
- 24/7 Support (Live, Email, Chat)
- Role-based permissions
- Customer Satisfaction Survey
- Agent Performance Evaluation
- CRM Integration
- IP Restriction
- Dedicated Account Manager


Top FAQ on Whelp

1. What is Whelp?

Whelp is an AI-powered omnichannel customer service automation tool that serves a wide range of features to cover all sides of customer service processes for SMEs. You can serve your customers 24/7 without any human interaction.

2. What features does Whelp offer?

Whelp offers features such as ChatGPT, Google AI, and Amazon Lex integration for better results. It also helps automate customer service processes for SMEs, allowing them to serve their customers 24/7 without any human interaction.

3. What is ChatGPT?

ChatGPT is an artificial intelligence system that allows businesses to have automated conversations with customers. It is integrated into the Whelp customer service automation tool.

4. What is Google AI?

Google AI is a suite of artificial intelligence technologies from Google. It is used to automate customer service processes and is integrated into Whelp.

5. What is Amazon Lex?

Amazon Lex is an artificial intelligence service from Amazon Web Services (AWS). It is integrated into Whelp to provide customers with automated conversations.

6. What are the benefits of using Whelp?

Whelp provides businesses with the ability to automate customer service processes and serve their customers 24/7 without any human interaction. It also integrates ChatGPT, Google AI, and Amazon Lex for better results.

7. How does Whelp help SMEs?

Whelp helps SMEs automate customer service processes and serve their customers 24/7 without any human interaction. It also integrates ChatGPT, Google AI, and Amazon Lex for better results.

8. How much does Whelp cost?

The cost of Whelp will depend on the features you choose and the number of users. Please contact Whelp for more information.

9. Is Whelp easy to use?

Yes, Whelp is designed to be easy to use and requires minimal setup.

10. Does Whelp provide customer support?

Yes, Whelp provides customer support via email and phone.

11. Are there any alternatives to Whelp?

Competitor Difference from Whelp
ChatGPT Uses natural language processing and deep learning to automate customer service conversations.
Google AI Leverages machine learning algorithms to create automated customer service bots.
Amazon Lex Offers natural language understanding, automatic speech recognition, and text-to-speech capabilities for customer service automation.


Pros and Cons of Whelp

Pros

  • AI-powered customer service automation provides 24/7 support without human interaction.
  • Whelp offers a wide range of features to cover all aspects of customer service processes for SMEs.
  • ChatGPT, Google AI and Amazon Lex are integrated to improve results.
  • Simple to set up and use with no technical know-how required.
  • Automated customer service helps increase customer satisfaction and loyalty.

Cons

  • Its AI-powered features may not be advanced enough for some customers.
  • The cost of using Whelp may be prohibitive for some SMEs.
  • Users may have difficulty navigating the interface and understanding how to use all the features.
  • Many customers may not be comfortable with having no human interaction when it comes to customer service.
  • There could be a lack of customization options that would be necessary for certain companies.

Things You Didn't Know About Whelp

Whelp is an advanced AI-powered customer service automation tool designed to help SMEs streamline their customer service processes. It features a wide range of features and capabilities, allowing businesses to provide 24/7 customer service without any human interaction. With Whelp, businesses can take advantage of automated customer service responses and gain insights into customer behavior with its powerful analytics platform.

What's more, Whelp integrates with ChatGPT, Google AI and Amazon Lex for even better results. This integration allows for natural language processing (NLP) which enables customers to ask questions in their own words and receive accurate answers quickly. Additionally, Whelp's AI algorithms can analyze customer data and automatically adjust customer service responses as needed.

Overall, Whelp is a great solution for SMEs looking to improve their customer service operations. The ability to provide round-the-clock customer service without any human intervention is invaluable, and the integration with ChatGPT, Google AI and Amazon Lex further enhances the customer experience. Whelp is an ideal choice for businesses that want to save time and money while improving customer service and satisfaction.

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